Trust & Transparency

This page explains how PetCompare Hub compares and ranks pet care services, how we make money, and how we handle corrections.

Editorial independence

Organic rankings reflect publicly available information about each provider, not commercial relationships. If sponsored listings are introduced, they will appear in a separate, clearly labelled block and will not change organic ranking. Commercial relationships do not determine which providers appear or in what order.

How we make money right now

PetCompare Hub is free for pet owners. Paid listing plans and subscriptions are currently paused, sponsored placement is not currently running, we do not currently run a referral-commission programme, and advertising is switched off unless site approval and a certified consent management platform are in place. If any of these are introduced, we will say so and label them clearly, and none of them will affect organic ranking or verification.

Sourcing

We use publicly available business information, provider websites, and independent review aggregates, so listings can be incomplete or out of date. Ratings and prices are only shown where we can attribute a source. We do not run continuous or automated credential monitoring; verification evidence is reviewed again when details change or a report is raised, and a badge can be removed when the evidence no longer holds.

What we do not do

We do not physically test policies or services. We do not operate a vet panel. Articles are editorially prepared by PetCompare and are not veterinary advice, unless an article explicitly names a reviewing veterinary professional.

Corrections policy

If you spot an error, please use our contact page and we will review and correct it.